However, the makeshift trade system seems to be working out well, so I thought we could try something similar with feedback. The idea is pretty simple: I'll take the comments via PMs, and store and organize them elsewhere. So, if you would like to send me comments or suggestions, whether positive or negative, regarding either the event or content staff, please take a look at the following guidelines:
- Be as clear and concise as possible. Keep yourself within the size constraints of ONE PM per issue. Stick to main points; this is not a way for you to complain about how much damage your one personal jutsu is currently doing, etc. Forum threads, as well as the Balance subforum, are available to you for detailed discussions.
- If you make specific claims (e.g. "she sent harassing PMs to me through an event character"), please substantiate them to the best of your ability. If you want to criticize a staff member's attitude on the forum, for example, please show me actual posts. Hearsay is NOT evidence.
- This is meant for constructive feedback only. I will NOT reply to most comments unless they contain questions (that I can actually answer), or I need to follow up on something. I will not save messages that are unintelligible or not useful (e.g. rants, incorrect assumptions/guesses about what happens among the staff, etc.).
Moderators and head mods are not included here because they already have systems of feedback and accountability. Their work is easily checked, both by user complaints/appeals and through constant supervision. Issues with moderators can be discussed over PMs or through support tickets; plus, there's the forum thread Grammardor recently put up for informal discussion, which is linked above. Moderating actions tend to be more visible in general, and their interactions with users usually happen on a one-on-one basis. So, as always, feel free to just PM me, or another moderator, head mod, or admin, with any questions or comments you have regarding the moderating team. No guidelines are really necessary for this.
I'll leave this thread open just in case there are any general questions and such. Please post responsibly.